Excellent course material and well-structured course. Our trainer was very knowledgeable and clear.
The training was very good! I like the structure of the concept of Crucial Conversations and video clips. The instructor was very well prepared and could answer all my questions.
Dear Crucial Skills, One of my main concerns at work is how we talk about each other—the staff lunchroom can be especially toxic. What feels most shocking to me is how our boss is often thrown under the bus. I am having a hard time thinking of an appropriate comment to make as I feel that listening to these conversations implies my agreement. And I have to admit there have been times when I’ve piped up with… Lees verder »
Dear David, I work for a global manufacturing company. We are in the process of redefining our workplace culture and recognize that one of the key business behaviors we need to develop, at every level, is the ability to effectively have crucial conversations. What recommendations do you have for creating a workplace ‘movement’ that influences the frequency and effectiveness of crucial conversations?
Dear Joseph, I work in Information Technology and our company was recently bought. Several members of the parent company came in to bring our network up to their standards. Me, two of my coworkers, and five employees from the new company worked together all weekend and late into the night. I was the only female in the group. Throughout the entire weekend, people from the new company made crude, sexual jokes about each other and dropped prolific… Lees verder »