Increase accountability, increase performance
On average, 95% of all employees find it hard to hold their colleagues accountable. These employees often feel like they don’t possess the necessary skills or have the authority to talk about violated expectations. What they don’t realize, is that every time they avoid a discussion about accountability, money is wasted.
During our two-day Crucial Accountability course, we will use videos, discussions, and assignments to teach your employees how to strengthen accountability in real-life situations. By combining an improved sense of accountability with skills that are used to give and receive feedback in an effective manner, weak spots in your organization will start to disappear. Without these weak spots, bottom-line results like safety, performance, quality, and customer satisfaction will improve significantly.
What does Crucial Accountability teach you?
Our two-day Crucial Accountability course teaches the following five essential skills:
- Learn how to hold anyone accountable, no matter his or her position;
- Learn how to have effective performance discussions, while maintaining good relationships;
- Learn how to motivate others without using power. Provide clear feedback, explain consequences, and provide solutions;
- Learn how to keep projects on track without taking over. Remove performance barriers and learn how to help others;
- Learn how to work in a result-oriented manner. Make plans, follow up on these plans, and report the results. This is the only way to manage new expectations.
Who benefits from our Crucial Accountability training?
Crucial Accountability is a course that will help people in many different roles and in many different layers of organizations – from work floor to boardroom -. It is suitable for anyone who relies on the efforts of others to achieve goals. Step-by-step the course will teach the skills that are necessary to strengthen accountability, increase performance, and will ensure the proper execution of tasks.
Crucial Accountability is an incompany course with English teaching materials. However, the course itself is also available in Dutch. Approximately 60% of the largest corporations in the world have already made use of our services. Contact VitalSmarts Benelux and discover how your organization will benefit from Crucial Accountability and our other training courses.
If your team already participated in our Crucial Conversations course, it is possible to participate in a special one-day follow-up course of Crucial Accountability.
Only available when you have already attended a Crucial Conversations course
Crucial Accountability Trainer Certification in English │ FasTrack
First attend the regular 1-Day course
If you are already certified in Crucial Conversations and you’ve attended the regular one day Crucial Accountability workshop than you’re certification only requires an online assessment. Please contact us for more information.
Use these tools to learn more about Training Crucial Accountability ®:
Mark YamadaSr. Manager at Nichia Europe BV 1 March 2017
The instructor is friendly, explains clearly, and easy to understand.
This training is very helpfull. I will try to use these skills from now on. I hope I can see good results very soon. The instructor is friendly, explains clearly, and easy to understand.
Astrid SasHR Manager at Nichia Europe BV 1 March 2017
I like the videos and role plays
I like the role plays and videos that are used in this training. The instructor is very enthusiastic and clear in her communication.
Kota ShinoharaAssistant Accounting Manager at Nichia Europe BV 1 March 2017
Good communication skills, and analyzing problems in motivation and ability
The training has provided me with strong communication skills. I also got a clear view on problems, by analyzing motivation and ability.
Hideki HayashiSales manager at Nichia Europe BV 1 March 2017
Step away and think before taking action is the key
The training provides a strong model with GAP notification, and to think deeply about 6 sources. It helps me to create tactics for difficult, personal discussions. I need to review myself, and think more before taking actions, that is the key. Step away. The instructor is is a positive person and strong in time keeping. It was clear she was working with the skills as well.
Nico VogelaarSales manager at Nichia Europe BV 1 March 2017
The videos represent standard office situations very well
The videos's were very clear and represent standard office situations very well. The instructor explained the concepts clearly.